Your privacy matters to us. Healing Lab collects only the information needed to provide our services, communicate with you, and improve this website. We will never sell or rent your personal information. We share it only with the service providers who help us operate our practice, such as our scheduling, email, and text messaging providers, and only so they can perform those services. We may also disclose information when required by law.

Information We Collect

When you contact us, join our newsletter, or book a session, we may collect your name, email address, phone number, or other information you provide voluntarily.

If you book a session, we also add you to our monthly email. You can unsubscribe at any time using the link at the bottom of any message.

We do not collect or store payment information. Payments are handled securely by our payment processor.

How We Use Your Information

We use your information only to:

• Respond to messages or schedule sessions
• Send newsletters and updates (if you choose to subscribe)
• Improve our website and client experience

You may unsubscribe from emails at any time using the link at the bottom of each message.

Text Message Check-Ins

Healing Lab offers a text message check-in program for clients. If you give us verbal consent during your appointment, we send automated text messages asking for your pain level for a period following your session. Message frequency is up to one message per day, plus replies to messages you send us.

We do not sell or share mobile phone numbers or text message opt-in information with third parties or affiliates for marketing or promotional purposes. We share this information only with the service providers that deliver the messages for us, and only so they can deliver them.

Message and data rates may apply. Reply STOP at any time to stop the messages. Reply HELP for help.

Cookies and Tracking

This website does not use third-party tracking. We do not run Google Analytics, advertising pixels, or session recording tools. We do not send information about your visit to any advertising platform.

We do measure how people use this site, using our own tools. That information stays on our server and is not shared with anyone else.

We use a small number of cookies that the site needs to work. They remember things like whether you closed a signup box, or which version of a page you were shown while we test a change. They stay on our site and are never used for advertising.

Videos on this site are hosted on YouTube. If you scroll to one, YouTube receives your IP address so it can deliver the video. We use YouTube's privacy mode, which does not set advertising cookies.

Data Security

We take reasonable steps to protect your information against unauthorized access, alteration, or disclosure.

Your Consent

By using this website, you consent to this privacy policy. If you have questions or wish to have your information deleted, contact us.

Last updated: September 2026